More quotes by Marilyn Suttle

"People who work in an environment where doing their best is recognized have a better chance of feeling good about their work."
"When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer."
"When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely."
"Notice the difference between being in control and needing control."
"Optimists move through life with a happy exterior. What happens on the inside shows up on the outside."