More quotes by Marilyn Suttle

"Notice the difference between being in control and needing control."
"Notice the difference between being in control and needing control."
"Moods can be contagious. Don't catch or spread a bad mood."
"When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change."
"When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer."