People who work in an environment where doing their best is... - Marilyn Suttle

"Optimists move through life with a happy exterior. What happens on the inside shows up on the outside."

"When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer."

"When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change."

"Notice the difference between being in control and needing control."

"People who work in an environment where doing their best is recognized have a better chance of feeling good about their work."