When you’re busy, avoid taking the quickest action. Instead... - Marilyn Suttle

"Truth builds trust."

"People who work in an environment where doing their best is recognized have a better chance of feeling good about their work."

"Notice the difference between being in control and needing control."

"Moods can be contagious. Don't catch or spread a bad mood."

"Optimists move through life with a happy exterior. What happens on the inside shows up on the outside."