When you depersonalize abrasive behavior and see it as a cal... - Marilyn Suttle
"When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change."
"When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change."
"Moods can be contagious. Don't catch or spread a bad mood."
"When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely."
"People who work in an environment where doing their best is recognized have a better chance of feeling good about their work."
"Truth builds trust."
"Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time."